We’re Here to Help

At VyStar, we are committed to helping our employees thrive personally and professionally. Whether you’re enrolling in benefits, planning for the future, seeking wellness resources, or navigating a life event, we’re here to provide the guidance and support you need. Whether you have questions about your benefits, need support with a leave of absence, want to update your personal information, or are looking for HR resources, this page connects you with the right team and tools.

Our goal is to make it easy for you to find answers, access important resources, and get support when you need it.

Quick Access to Employee Resources

Explore the resources available to support you throughout your employee journey:

• Benefits Information & Plan Resources
• Leave of Absence Support
• Retirement & Financial Wellness Resources
• Employee Assistance Program (EAP)
• Wellness Programs and Resources
• Employee Recognition Programs
• Workday Resources
• Payroll Support
• Learning & Development Resources
• Policies and Employee Guides

Meet BEN – Your Benefits Experience Navigator

Need help understanding your benefits?

BEN, our AI-powered Benefits Experience Navigator, is available 24/7 to answer common benefits questions, explain plan features, and guide you to the right resources—whenever and wherever you need assistance.

Ask BEN about:

• Benefit eligibility
• Medical, dental, and vision plans
• Life and disability coverage
• Flexible Spending Accounts (FSAs)
• Enrollment and life event changes
• Wellness programs
• And much more

Contact the Right Team

Our HR teams are ready to support you:

Questions about medical, dental, vision, life insurance, disability coverage, retirement benefits, or enrollment?

Contact: BenefitsAdmin@vystarcu.org

Leave & Accommodations

Need assistance with a leave of absence, FMLA, disability leave, workplace accommodation, pregnancy accommodations, or return-to-work support?

Contact: BenefitsAdmin@vystarcu.org

VyStar Insurance Carriers

Do you need to reach out to one of our insurance carriers directly regarding a claim, ID card, or accessing their member portal?

Contact: Refer to our Carrier Contacts page located to the right of this page. 

Payroll

Questions regarding your paycheck, tax forms, direct deposit, or earnings statements?

Contact: Payroll@vystarcu.org

Human Resources Business Partners

Need support with employee relations, workplace concerns, performance matters, or HR guidance?

Contact: Your designated HR Business Partner. You can find a current HRBP Client Group List on VyGuide.

Talent Acquisition

Interested in career opportunities or employee referral questions?

Contact: Talent Acquisition Team at HRRecruiting@vystarcu.org

General HR Questions may be directed to HumanResourcesDept@vystarcu.org 

Supporting You Every Step of the Way