Carrier Contacts
Find the right contact for all your benefit needs.
We encourage all of our employees and their families to use the resources offered on your benefits website as often as possible. If you do not find what you need, please use the following contact information to speak directly with a benefits professional that can provide additional assistance.
VyStar Credit Union Group Contact
Medical & Prescription
BlueCross BlueShield – Medical & Prescription
Group # 6024N
Website: www.myhealthtoolkitfl.com
Phone: (877) 317-7453
Services: Member Services, Providers, and Claims
Teladoc – Virtual Medical
Website: member.teladoc.com/signin
Phone: (800) 835-2362
Services: Member Services and Claims
Dental & Vision
Delta Dental – Dental
Group # 10-0419
Website: www.deltadentalins.com
Phone: (800) 521-2651
Services: Member Services, Providers, and Claims
EyeMed – Vision
Group # 1018633
Website: www.EyeMedVisionCare.com
Phone: (866) 939-3633
Services: Member Services, Providers and Claims
Spending Accounts
Ameriflex – HSA & FSA
Group # AMFVYSTAR
Website: www.myameriflex.com
Phone: (888) 868-3539
Services: Health Care and Dependent Care Member Services and Claims
Life & Disability
Unum – Basic Life and AD&D
Group # 997956
Website: portal.unum.com
Phone: (866) 868-6737
Services: Member Services and Claims
Unum – Supplemental Life
Group # 997956
Website: portal.unum.com
Phone: (866) 868-6737
Services: Member Services and Claims
Unum – Short Term Disability
Group # 997951
Website: portal.unum.com
Phone: (866) 868-6737
Services: Member Services and Claims
Unum – Long Term Disability
Group # 997955
Website: portal.unum.com
Phone: (866) 868-6737
Services: Member Services and Claims
Additional Benefits
ComPsych – Employee Assistance Plan
Website: www.guidanceresources.com
Web IDVyStarEAP
Phone: (866) 380-1275
Services: Member Services and Claims
Unum – Critical Illness
Group # 997953
Website: portal.unum.com
Phone: (866) 868-6737
Services: Member Services and Claims
Unum – Accident Insurance
Group # 997952
Website: portal.unum.com
Phone: (866) 868-6737
Services: Member Services and Claims
Unum – Hospital Indemnity
Group # 997954
Website: portal.unum.com
Phone: (866) 868-6737
Services: Member Services and Claims
Fidelity – 401(k)
Plan #32302
Website: 401k.com
Phone: (800) 835-5097
Services: Member Services and Claims
EdAssist – Tuition Assistance
Website: vystar.edassist.com
Phone: via online Chat
Services: Member Services and Claims
ARAG – Legal Plan
Group # 18863
Website: www.araglegal.com
Access Code18863vcu
Phone: (800) 247-4184
REF#01-AA-UN-762490
Services: Member Services and Claims
Pets Best – Pet Insurance
Phone: (877) 738-7237
Services: Member Services and Claims
VyStar Investment Services: – Long-Term Care
Office (904) 908-2495
Toll Free (800) 445-6289
Website: www.vystarcu.org/personal/invest
Services: Member Services and Claims
The Learning Care Group – Childcare Discount Program
Website: www.mylearningcaregroup.com/vystar
Phone: (877) 747-2492
Services: Member Services and Claims
Falcon Prevent for Home Use (Crowdstrike) – Next Generation Antivirus Protection
Phone: (866) 939-3633
Services: Member Services and Claims
VyStar Credit Union – VyStar Insurance Agency
Website: Insurance | VyStar Credit Union
Phone: (877) 997-2221 Option 2
Services: Member Services and Claims
